Unsupported Browser Error Message

If you’re trying to log into Paragon using Internet Explorer 9 or 10 as your Internet browser and receiving an Unsupported Browser error message, you can rest assured that this message is wrong; you do not have an unsupported browser.

Compatibility mode issue ie10 by LPS 2

LPS, the makers of the NNRMLS Paragon 5 MLS system, indicates this message “is due to a non-standard configuration of [your] browser which is directing it to report to Paragon that it is actually an earlier version than it actually is.”

The LPS team recommends the steps below to correct this issue:

1. Open Internet Explorer 9 or 10.

2. Press ALT + T on your computer keyboard.

3. Click on the “Compatibility View Settings” link from the dropdown menu.

4. Make sure that “paragonrels.com” is not listed in the “Websites you’ve added to Compatibility View.” If you do see it listed, remove it by clicking the “Remove” button.

5. Uncheck the option “Display all websites in Compatibility View.”

Compatibility mode issue ie10 by LPS 1

6. Then click the “Close” button.

*The images in this post were provided by LPS MLS Solutions.

 

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This entry was posted in How-To Videos, News You Can Use, Paragon 5 and tagged , , , , , by Andrew Cristancho. Bookmark the permalink.

About Andrew Cristancho

Andrew is the Director of Member Services and Training for Northern Nevada Regional MLS; the official trainer for our products and services. He teaches classes, in our lab or at your office meetings and also hosts one-on-one and small-group training sessions. Andrew is author of many of the technical 'how-to' articles for our organization. Andrew holds the MLS Executive Designations CMLX 1 and CMLX 2 from the national Council of MLSs, his ePRO designation from the National Association of Realtors and serves on CMLS's Green Section Council. Andrew earned his Bachelor of Arts in Journalism and a Social Media Marketing Certificate from the University of Nevada Reno. He is happily married and is a proud father and lives and works in Reno, Nevada.

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