Supra: eKEY Update For iOS 6.1 Now Available

supra-iphone-ekey_mediumThe Supra tech support team released the following announcement on Feb. 6, 2013:

A new version of eKEY is now available on Apple’s iStore. eKEY Version 1.3.7 corrects the issues that some have experienced with our application and iOS 6.1. Apple devices will notify users that a new eKEY version is available for download.

Supra Support Team Releases Info on iPhone’s iOS6 and eKEY App

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iPhone users who are thinking of an upgrade to Apple’s latest phone; iPhone5, will likely be interested in the following announcement that the NNRMLS received from our lockbox system provider, Supra:

“The new iOS 6 operating system that Apple recently released has been tested with the Supra eKEY app and is compatible on the following devices:
•    iPhone 3GS
•    iPhone 4
•    iPhone 4S
•    iPad 2
•    New iPad

“Please note that Supra has yet to receive a “Lightning” adapter from Apple, so we are not able to confirm that eKEY is compatible with the iPhone 5 at this time. The iPhone 5 uses a new connector called “Lightning” that is much smaller than Apple’s previous 30-pin connector. As a result, the current Supra eKEY adapter required to interact with iBoxes will not plug directly into the iPhone 5.

“Supra plans to support the iPhone 5. We will confirm compatibility as soon as we receive a Lightning connector from Apple and test it and make any changes to our products that are required. We are also exploring a fob/adapter design that may not require Apple’s Lightning adapter, and we will provide more information on that as it becomes available.

“Supra customers who wish to use the iPhone 5 with the eKEY app may want to consider delaying purchasing the iPhone 5 until the Lightning adapter is released and Supra testing is complete.

“Thank you,
Supra Support Team”

If you have any questions or concerns please contact the NNRMLS team at 823-8838 or support@nnrmls.zendesk.com