Supra Support Team Releases Info on iPhone’s iOS6 and eKEY App


iPhone users who are thinking of an upgrade to Apple’s latest phone; iPhone5, will likely be interested in the following announcement that the NNRMLS received from our lockbox system provider, Supra:

“The new iOS 6 operating system that Apple recently released has been tested with the Supra eKEY app and is compatible on the following devices:
•    iPhone 3GS
•    iPhone 4
•    iPhone 4S
•    iPad 2
•    New iPad

“Please note that Supra has yet to receive a “Lightning” adapter from Apple, so we are not able to confirm that eKEY is compatible with the iPhone 5 at this time. The iPhone 5 uses a new connector called “Lightning” that is much smaller than Apple’s previous 30-pin connector. As a result, the current Supra eKEY adapter required to interact with iBoxes will not plug directly into the iPhone 5.

“Supra plans to support the iPhone 5. We will confirm compatibility as soon as we receive a Lightning connector from Apple and test it and make any changes to our products that are required. We are also exploring a fob/adapter design that may not require Apple’s Lightning adapter, and we will provide more information on that as it becomes available.

“Supra customers who wish to use the iPhone 5 with the eKEY app may want to consider delaying purchasing the iPhone 5 until the Lightning adapter is released and Supra testing is complete.

“Thank you,
Supra Support Team”

If you have any questions or concerns please contact the NNRMLS team at 823-8838 or

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This entry was posted in Kitchen Sink, News You Can Use and tagged by Andrew Cristancho. Bookmark the permalink.

About Andrew Cristancho

Andrew is the Director of Member Services and Training for Northern Nevada Regional MLS; the official trainer for our products and services. He teaches classes, in our lab or at your office meetings and also hosts one-on-one and small-group training sessions. Andrew is author of many of the technical 'how-to' articles for our organization. Andrew holds the MLS Executive Designations CMLX 1 and CMLX 2 from the national Council of MLSs, his ePRO designation from the National Association of Realtors and serves on CMLS's Green Section Council. Andrew earned his Bachelor of Arts in Journalism and a Social Media Marketing Certificate from the University of Nevada Reno. He is happily married and is a proud father and lives and works in Reno, Nevada.

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