Status of Paragon Errors After Software Update

If you’re wondering about the status of the Paragon issues that cropped up in the midst of last week’s software update, this post will attempt a brief synopsis:

On February 18, 2014 Paragon released a software update. Then on February 19th, multiple problems in the Paragon 5 MLS system became apparent.

Below is a list of the issues, and the statuses of each, that were reported by NNRMLS Members and verified by the NNRMLS and Paragon staffs:

  1. Auto-notifications sent clients listings that didn’t match the search criteria the agent set up — FIXED!
  2. Use of the Bed, Bath, Garage and Carport fields together were returning zero results — FIXED!
  3. “Error Loading Grid” message would pop up intermittently when trying to load a spreadsheet of listings — IN PROGRESS
  4. Multiple text messages were sent to agents with Paragon Voice and Text Alerts enabled — IN PROGRESS / Text Messages Are Still Disabled until next week
  5. Errors searching with the Simple Search field at the top of the Paragon homepage — FIXED!

We’ll continue to post updates on this blog, our Facebook page http://www.facebook.com/NNRMLS, our Twitter feed, @NNRMLS, on the homepage of Paragon and on the Member Launchpad login screen.

(UPDATED 2/28/14 AT 11:27 A.M. PST)

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