Status of Paragon Errors After Software Update

If you’re wondering about the status of the Paragon issues that cropped up in the midst of last week’s software update, this post will attempt a brief synopsis:

On February 18, 2014 Paragon released a software update. Then on February 19th, multiple problems in the Paragon 5 MLS system became apparent.

Below is a list of the issues, and the statuses of each, that were reported by NNRMLS Members and verified by the NNRMLS and Paragon staffs:

  1. Auto-notifications sent clients listings that didn’t match the search criteria the agent set up — FIXED!
  2. Use of the Bed, Bath, Garage and Carport fields together were returning zero results — FIXED!
  3. “Error Loading Grid” message would pop up intermittently when trying to load a spreadsheet of listings — IN PROGRESS
  4. Multiple text messages were sent to agents with Paragon Voice and Text Alerts enabled — IN PROGRESS / Text Messages Are Still Disabled until next week
  5. Errors searching with the Simple Search field at the top of the Paragon homepage — FIXED!

We’ll continue to post updates on this blog, our Facebook page, our Twitter feed, @NNRMLS, on the homepage of Paragon and on the Member Launchpad login screen.

(UPDATED 2/28/14 AT 11:27 A.M. PST)

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This entry was posted in News You Can Use, Paragon 5 and tagged , , by Andrew Cristancho. Bookmark the permalink.

About Andrew Cristancho

Andrew is the Director of Member Services and Training for Northern Nevada Regional MLS; the official trainer for our products and services. He teaches classes, in our lab or at your office meetings and also hosts one-on-one and small-group training sessions. Andrew is author of many of the technical 'how-to' articles for our organization. Andrew holds the MLS Executive Designations CMLX 1 and CMLX 2 from the national Council of MLSs, his ePRO designation from the National Association of Realtors and serves on CMLS's Green Section Council. Andrew earned his Bachelor of Arts in Journalism and a Social Media Marketing Certificate from the University of Nevada Reno. He is happily married and is a proud father and lives and works in Reno, Nevada.

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