Client Connect “Loading Results” Issue Fixed

Good news for all of those who use Client Connect!

We have received word from the makers of Paragon that the “Loading Results” message that consumers received when trying to access the “Undecided”, “Favorites”, “Possible”, “Rejected” or “View Summary” sub-tabs in Client Connect has been fixed. The NNRMLS staff has tested the Client Connect sites for the Members that reported the issue, and we have found the “Loading Results” message now goes away after a few seconds once the page content is loaded.

Client Connect Loading Results This was apparently a hard-coding issue where the “Loading Results” image file was not triggered to “turn off” after the page content was loaded. This issue was corrected via LPS MLS Solutions work order number: 108065. Click here to read the NNRMLS article that originally documented the problem. Please advise the NNRMLS staff, (via email: support@nnrmls.com or phone: 775-823-8838), if you notice any other manifestations of this problem arise.

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This entry was posted in Kitchen Sink, News You Can Use, Paragon 5 and tagged , , , by Andrew Cristancho. Bookmark the permalink.

About Andrew Cristancho

Andrew is the Director of Member Services and Training for Northern Nevada Regional MLS; the official trainer for our products and services. He teaches classes, in our lab or at your office meetings and also hosts one-on-one and small-group training sessions. Andrew is author of many of the technical 'how-to' articles for our organization. Andrew holds the MLS Executive Designations CMLX 1 and CMLX 2 from the national Council of MLSs, his ePRO designation from the National Association of Realtors and serves on CMLS's Green Section Council. Andrew earned his Bachelor of Arts in Journalism and a Social Media Marketing Certificate from the University of Nevada Reno. He is happily married and is a proud father and lives and works in Reno, Nevada.

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